Privacy Policy

👤 Personal Identification Data

When you register an account or use our services, we collect personal information you voluntarily provide, including:

• Full name, date of birth, and gender
• Email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Government-issued identification document details required for KYC verification
• Account username and password (stored in encrypted form)

💻 Technical and Usage Data

We automatically collect certain technical data when you access bi448, which helps us improve platform performance and security:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, click paths, and session data
• Geolocation data (country and city level only, not precise GPS coordinates)

💳 Financial Transaction Data

We record transaction data related to deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, and other supported BDT payment methods. We do not store full card numbers or mobile banking PINs. Payment credentials are handled exclusively by the relevant payment processors under their own security standards.

⚙️ Core Service Purposes

The personal data we collect is used strictly for the following purposes:

• Creating and managing your bi448 account and verifying your identity
• Processing deposits and withdrawals in BDT and resolving payment disputes
• Providing 24/7 customer support and responding to your enquiries
• Sending transactional notifications such as deposit confirmations and security alerts
• Detecting and preventing fraud, money laundering, and prohibited activity on the platform

📣 Marketing Communications

With your explicit consent, we may send you promotional offers, bonus announcements, and platform news by email or SMS. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawing marketing consent does not affect the lawfulness of processing already carried out.

🤝 Service Partners

bi448 may share your data with carefully selected third-party service providers who assist us in operating the platform — including payment processors (bKash, Nagad, Rocket), identity verification services, IT infrastructure providers, and customer support tools. These partners are contractually bound to use your data only for the specific purpose for which it was shared, and to maintain equivalent standards of data protection.

⚖️ Legal Requirements

We may disclose your personal information when required to do so by applicable law, court order, or at the request of a competent governmental or regulatory authority. In such cases, we will only share the minimum necessary information and, where legally permissible, will notify you of the disclosure.

🚫 No Sale of Data

bi448 does not sell, trade, or otherwise transfer your personally identifiable information to outside parties for commercial gain. This prohibition applies regardless of whether the third party is an affiliate, advertiser, or data broker.

🍪 How We Use Cookies

bi448 uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyse traffic patterns. Cookies are small text files placed on your device. We use the following categories of cookies:

• Essential Cookies — required for core platform functionality such as login sessions and security tokens; cannot be disabled
• Analytics Cookies — collect anonymised usage data to help us understand how players navigate bi448 and identify areas for improvement
• Preference Cookies — store your language and interface settings so you do not need to re-enter them on every visit

🗄️ How Long We Keep Your Data

bi448 retains your personal data for as long as your account is active or as needed to provide services. We may retain certain data for longer periods where required to comply with legal obligations, resolve disputes, or enforce our agreements. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.

🔒 Security Measures

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include 256-bit SSL/TLS encryption in transit, encrypted storage at rest, strict role-based access controls for internal staff, regular security audits, and automated intrusion detection systems. While no online platform can guarantee absolute security, bi448 applies industry-standard best practices to minimise risk.

✅ Rights Available to You

As a bi448 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct any inaccurate or incomplete information
• Right to Erasure — request deletion of your personal data, subject to any legal retention obligations
• Right to Restriction — ask us to limit how we process your data in certain circumstances
• Right to Object — object to processing based on our legitimate interests, including direct marketing

🌐 Game Providers & Software Partners

bi448 integrates games and services from third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers may independently collect technical and usage data as part of delivering their games. Their data practices are governed by their own privacy policies, which we encourage you to review if you wish to understand how they handle your information.

📲 Payment Service Providers

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, you interact directly with those payment service providers. bi448 does not receive or store your full payment credentials. Each provider's handling of your financial data is subject to their own terms and privacy policies, and is regulated by applicable financial law in Bangladesh.

🔞 21+ Only Policy

bi448 is strictly intended for players aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on bi448, please contact our support team at [email protected] immediately. Parents and guardians in Bangladesh are encouraged to use parental control software to restrict access to online gambling platforms.

📝 Policy Revision Process

bi448 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or an in-platform notification at least seven days before the new version takes effect. The revised policy will be posted on this page with an updated effective date. Your continued use of the platform following the notification period constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you should cease using bi448 and request account closure before the new policy takes effect.